Crash during loading, Reinstall did not fix

Sys specs:
Windows 10 Pro 64bit
Intel i7-6850K CPU 3.6HZ
32 GB Ram
Video Asus 1080 Ti Founders Edition 11GB DDR5 RAM

Crash message:
LowLevelFatalError [File:I:\Intermediate\RSG_Configurable_Win\Engine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 327] SwapChain->ResizeBuffers(1,SizeX,SizeY,RenderTargetFormat,DXGI_SWAP_CHAIN_FLAG_ALLOW_MODE_SWITCH) failed at I:\Intermediate\RSG_Configurable_Win\Engine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:221 with error DXGI_ERROR_INVALID_CALL, Size=2688x1584 Format=DXGI_FORMAT_R10G10B10A2_UNORM(0x00000018)

RSG_Win64_Shipping!FDebug::AssertFailed() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\private\misc\assertionmacros.cpp:414]
RSG_Win64_Shipping!VerifyD3D11ResizeViewportResult() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:318]
RSG_Win64_Shipping!FD3D11Viewport::Resize() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:223]
RSG_Win64_Shipping!FSlateRHIRenderer::ConditionalResizeViewport() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:363]
RSG_Win64_Shipping!FSlateRHIRenderer::UpdateFullscreenState() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:399]
RSG_Win64_Shipping!FSceneViewport::ResizeFrame() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\slate\sceneviewport.cpp:1288]
RSG_Win64_Shipping!SystemResolutionSinkCallback() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\unrealengine.cpp:531]
RSG_Win64_Shipping!TBaseStaticDelegateInstance::ExecuteIfSafe() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\public\delegates\delegateinstancesimpl.h:1027]
RSG_Win64_Shipping!FConsoleManager::CallAllConsoleVariableSinks() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\private\hal\consolemanager.cpp:605]
RSG_Win64_Shipping!UGameUserSettings::ApplySettings() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\gameusersettings.cpp:469]
RSG_Win64_Shipping!UGameplayLib::execSetFullScreenMode()
RSG_Win64_Shipping!UFunction::Invoke() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\class.cpp:4543]
RSG_Win64_Shipping!UObject::CallFunction() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:734]
RSG_Win64_Shipping!UObject::ProcessContextOpcode() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:2167]
RSG_Win64_Shipping!UObject::ProcessInternal() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:954]
RSG_Win64_Shipping!UFunction::Invoke() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\class.cpp:4543]
RSG_Win64_Shipping!UObject::ProcessEvent() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:1314]
RSG_Win64_Shipping!AActor::ProcessEvent() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\actor.cpp:699]
RSG_Win64_Shipping!FLatentActionManager::TickLatentActionForObject() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\latentactionmanager.cpp:184]
RSG_Win64_Shipping!FLatentActionManager::ProcessLatentActions() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\latentactionmanager.cpp:94]
RSG_Win64_Shipping!AActor::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\actor.cpp:899]
RSG_Win64_Shipping!AActor::TickActor() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\actor.cpp:878]
RSG_Win64_Shipping!FTickFunctionTask::DoTask() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\ticktaskmanager.cpp:273]
RSG_Win64_Shipping!TGraphTask::ExecuteTask() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\public\async\taskgraphinterfaces.h:789]
RSG_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilIdle() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\private\async\taskgraph.cpp:570]
RSG_Win64_Shipping!FTickTaskManager::RunTickGroup() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\ticktaskmanager.cpp:1454]
RSG_Win64_Shipping!UWorld::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\leveltick.cpp:1422]
RSG_Win64_Shipping!UGameEngine::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\gameengine.cpp:1224]
RSG_Win64_Shipping!FEngineLoop::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\launchengineloop.cpp:3296]
RSG_Win64_Shipping!GuardedMain() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\launch.cpp:166]
RSG_Win64_Shipping!GuardedMainWrapper() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\windows\launchwindows.cpp:134]
RSG_Win64_Shipping!WinMain() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\windows\launchwindows.cpp:210]
RSG_Win64_Shipping!__scrt_common_main_seh() [f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl:253]
kernel32
ntdll


Reinstall of game with same results posted above in this post

Comments

  • ROCKFISH_HCKROCKFISH_HCK Posts: 562Moderator
    Hi! Make sure your graphics driver are up-to-date. If they are, try to run the game with administrator rights.
  • RedCobraFox1RedCobraFox1 Posts: 3Member
    edited August 2018
    Thank you for the response ROCKFISH_HCK, really appreciate it. Running 64bit and 32 bit both worked in admin mode without VR. But with VR (Oculus) I get the error below:
    ---------------------------------------------------------
    LowLevelFatalError [File:I:\Intermediate\RSG_Configurable_Win\Engine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 327] SwapChain->ResizeBuffers(1,SizeX,SizeY,RenderTargetFormat,DXGI_SWAP_CHAIN_FLAG_ALLOW_MODE_SWITCH) failed at I:\Intermediate\RSG_Configurable_Win\Engine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:221 with error DXGI_ERROR_INVALID_CALL, Size=2688x1584 Format=DXGI_FORMAT_R10G10B10A2_UNORM(0x00000018)

    RSG_Win64_Shipping!FDebug::AssertFailed() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\private\misc\assertionmacros.cpp:414]
    RSG_Win64_Shipping!VerifyD3D11ResizeViewportResult() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:318]
    RSG_Win64_Shipping!FD3D11Viewport::Resize() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:223]
    RSG_Win64_Shipping!FSlateRHIRenderer::ConditionalResizeViewport() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:363]
    RSG_Win64_Shipping!FSlateRHIRenderer::UpdateFullscreenState() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:399]
    RSG_Win64_Shipping!FSceneViewport::ResizeFrame() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\slate\sceneviewport.cpp:1288]
    RSG_Win64_Shipping!SystemResolutionSinkCallback() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\unrealengine.cpp:528]
    RSG_Win64_Shipping!TBaseStaticDelegateInstance::ExecuteIfSafe() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\public\delegates\delegateinstancesimpl.h:1027]
    RSG_Win64_Shipping!FConsoleManager::CallAllConsoleVariableSinks() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\private\hal\consolemanager.cpp:605]
    RSG_Win64_Shipping!UGameUserSettings::ApplySettings() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\gameusersettings.cpp:469]
    RSG_Win64_Shipping!UGameplayLib::execSetFullScreenMode()
    RSG_Win64_Shipping!UFunction::Invoke() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\class.cpp:4543]
    RSG_Win64_Shipping!UObject::CallFunction() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:734]
    RSG_Win64_Shipping!UObject::ProcessContextOpcode() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:2167]
    RSG_Win64_Shipping!UObject::ProcessInternal() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:954]
    RSG_Win64_Shipping!UFunction::Invoke() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\class.cpp:4543]
    RSG_Win64_Shipping!UObject::ProcessEvent() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:1314]
    RSG_Win64_Shipping!AActor::ProcessEvent() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\actor.cpp:699]
    RSG_Win64_Shipping!FLatentActionManager::TickLatentActionForObject() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\latentactionmanager.cpp:184]
    RSG_Win64_Shipping!FLatentActionManager::ProcessLatentActions() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\latentactionmanager.cpp:94]
    RSG_Win64_Shipping!AActor::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\actor.cpp:899]
    RSG_Win64_Shipping!AActor::TickActor() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\actor.cpp:878]
    RSG_Win64_Shipping!FTickFunctionTask::DoTask() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\ticktaskmanager.cpp:273]
    RSG_Win64_Shipping!TGraphTask::ExecuteTask() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\public\async\taskgraphinterfaces.h:789]
    RSG_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilIdle() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\core\private\async\taskgraph.cpp:570]
    RSG_Win64_Shipping!FTickTaskManager::RunTickGroup() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\ticktaskmanager.cpp:1454]
    RSG_Win64_Shipping!UWorld::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\leveltick.cpp:1422]
    RSG_Win64_Shipping!UGameEngine::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\engine\private\gameengine.cpp:1224]
    RSG_Win64_Shipping!FEngineLoop::Tick() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\launchengineloop.cpp:3296]
    RSG_Win64_Shipping!GuardedMain() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\launch.cpp:166]
    RSG_Win64_Shipping!GuardedMainWrapper() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\windows\launchwindows.cpp:134]
    RSG_Win64_Shipping!WinMain() [i:\intermediate\rsg_configurable_win\engine\engine\source\runtime\launch\private\windows\launchwindows.cpp:210]
    RSG_Win64_Shipping!__scrt_common_main_seh() [f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl:253]
    kernel32
    ntdll

    Thank you.
  • ROCKFISH_HCKROCKFISH_HCK Posts: 562Moderator
    Hmm... it's exactly the same error.
  • ROCKFISH_AndiROCKFISH_Andi Posts: 1,019Moderator
    Could you try lowering the vr screen percentage and the graphics settings while starting the 2D version and then try again? Other than that, it looks like the same error message someone else was having here:

    https://answers.unrealengine.com/questions/661914/416-crash-after-vr-preview-when-modo-is-open.html?sort=oldest

    It seemed to have been a conflict with a program called sonic suite 2 and after uninstalling this program the error was gone
  • RedCobraFox1RedCobraFox1 Posts: 3Member
    Interesting. That worked. What is it in the Sonic Radar App that causes only this game to crash?
Sign In or Register to comment.