E-mail Issue

2»

Comments

  • ROCKFISH_UweROCKFISH_Uwe HamburgAdministrator Posts: 117

    Wonder if this is still a problem as I received the e-mail that my transaction is completed but, still no key to download. The website even updated me from common alpha backer to collector. I have been checking all the mail folders. Still not luck on the keys.
    Bought into the game on Saturday.

    Issue is confirmed and forwarded. If you haven't received your alpha key already by now it'll be sent to you shortly.
  • EremiticWolfEremiticWolf Member Posts: 8
    edited May 2016
    Thank you for the reply. Still haven't seen the key yet. There are no filters of any kind yet on the e-mail account. There used to be. So just in case the filters where not fully removed I deleted the e-mail account and remade it. So see if that corrects any issues.
    Thanks again.

    Edit: is there a way I can change my e-mail address if need be?
  • ROCKFISH_MichaelROCKFISH_Michael Administrator Posts: 373
    Anyone how still misses their key pls PM me. I will look into the database and get back to you ASAP! On Gmail the email often ends up in the Promotion folder!
Sign In or Register to comment.