E-mail Issue

Greetings Pilots,

We're aware of the e-mail issue.

Expect a fix imminently.

Best,

Snoop
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Comments

  • Thanks for the update :)
  • SubSub Posts: 12Kickstarter Alpha Backer, Space Booster
    Thanking you kindly
  • RegulusRegulus Posts: 3Kickstarter Alpha Backer, Space Optimizr
    Wow, thanks for the super fast response!

    You guys have been great with communication, keep up the good work!
  • GhostMonkGhostMonk Posts: 14Kickstarter Alpha Backer, Space Optimizr
    The code is properly displayed in the browser version of the email.
  • Sturmwind80Sturmwind80 Posts: 17Kickstarter Alpha Backer, Space Dog
    Thank's...
    It's a Alpha and the first bug we found. ;-)

    Dont't panic....
  • brievolz84brievolz84 Posts: 3Kickstarter Alpha Backer, Space Booster
    \o/.....obligatory comment about the problem they know about o:) >:)
  • LunoruLunoru Posts: 77Member, Common Alpha Backer
    http://prntscr.com/aybupr - Press there in your retrieved emails
  • MiiCMiiC Posts: 4Kickstarter Alpha Backer, Space Optimizr

    Greetings Pilots,

    We're aware of the e-mail issue.

    Expect a fix imminently.

    Best,

    Snoop

    Show the email in your browser, the key will appear :D


  • TimTim Posts: 1Customer
    Just open your email in the browser, it'll show. Downloading now.
  • DeXtarDeXtar Posts: 8Kickstarter Alpha Backer, Space Optimizr
    I was just wondering what that was and, well, I guess the code-generator does not work probably ;) but i can wait :P
  • PyroetPyroet Saint-Raphaël, FrancePosts: 2Kickstarter Alpha Backer, Space Optimizr
    Thanks !
  • RegulusRegulus Posts: 3Kickstarter Alpha Backer, Space Optimizr
    New email out already? Wow you guys are fast!
  • ES_9137ES_9137 Posts: 4Kickstarter Alpha Backer, Space Optimizr
    Hooray! Thanks!
  • super fast fix, thanks :smile:
  • ES_3737ES_3737 Posts: 2Kickstarter Alpha Backer, Space Optimizr
    Hi ! Just received the fixed e-mail and it works.
    I'm excited to try the game now !
  • ROCKFISH_SnoopROCKFISH_Snoop Posts: 92Moderator
    Second e-mail - sent.
  • KoramiKorami Posts: 3Kickstarter Alpha Backer, Space Booster
    Got a new mail, works as a charm, thanks for the fast help!
  • SaintpoopSaintpoop Posts: 4Kickstarter Alpha Backer, Space Fan
    Exciting and downloading!
  • GhostMonkGhostMonk Posts: 14Kickstarter Alpha Backer, Space Optimizr
    I can already tell I am going to love these guys.
  • ROCKFISH_SnoopROCKFISH_Snoop Posts: 92Moderator
    If anyone has not received their code, please PM me now.
  • OmegaCybranOmegaCybran Posts: 2Customer
    Got the key in the new mail. Almost ready to test it!
  • AndreiAndrei Posts: 2Common Alpha Backer, Customer
    All the e-mail are sent? I`ve got nothing yet...
  • ES_9137ES_9137 Posts: 4Kickstarter Alpha Backer, Space Optimizr
    Yep just got another email with the code enclosed.
  • Hans-JürgenHans-Jürgen Posts: 4Common Alpha Backer, Customer
    Thanks,key in the new mail.
  • AirikrAirikr Posts: 2Space Optimizr
    got the mail, downloading! :)
  • MinziiMinzii Posts: 1Common Alpha Backer, Customer
    i dont got a email @all lol
  • TanariousTanarious Posts: 7Common Alpha Backer
    @ROCKFISH_Snoop - I just PM'd you. Checked spam folder and everything. No email. I was a Beta backer who later upgraded to Alpha (unsure if that helps/matters).

    Thanks!
    Aaron
  • SlickSlick Posts: 1Common Alpha Backer, Customer
    edited April 2016
    So if I just got alpha should I be expecting an e-mail with a key? Thanks... nvm just found out it could take a few days to a week... ugg ill just have to camp my E-mail..lol. It happens very excited!!
  • OmegaCybranOmegaCybran Posts: 2Customer
    Somehow got 2 keys on different mail accounts. I might have bought the alpha access twice by accident LOL.
  • EremiticWolfEremiticWolf Posts: 8Member
    Wonder if this is still a problem as I received the e-mail that my transaction is completed but, still no key to download. The website even updated me from common alpha backer to collector. I have been checking all the mail folders. Still not luck on the keys.
    Bought into the game on Saturday.
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