Order Beta in April but never got code. Now I don't have code for EA too...

Dear ROCKFISH,
I pre-ordered the Beta for EVERSPACE on April 26, 2016 because I was interested in trying out and supporting your game (ordered through your official everspace-game.com website). However, despite getting a confirmation email and receipt for my order (#2750), I never got the key for the Beta. I thought I had read something wrong, so I figured that the Beta was coming out today, September 14, because that was the release date on Steam. Now, I am reading that the Beta actually was released sometime in July. This is infuriating, since I was never notified when the Beta was available (which I assume you would have emailed out to backers). Not only did I miss out on my chance to enjoy the game early, now I can't even play it right now because I never got the Early Access key to get it on Steam.
I believe that this is some fluke on your end because I have done all I can to try to support this game and your company. I feel like I have been cheated by you guys and don't really feel great about it.
I pre-ordered the Beta for EVERSPACE on April 26, 2016 because I was interested in trying out and supporting your game (ordered through your official everspace-game.com website). However, despite getting a confirmation email and receipt for my order (#2750), I never got the key for the Beta. I thought I had read something wrong, so I figured that the Beta was coming out today, September 14, because that was the release date on Steam. Now, I am reading that the Beta actually was released sometime in July. This is infuriating, since I was never notified when the Beta was available (which I assume you would have emailed out to backers). Not only did I miss out on my chance to enjoy the game early, now I can't even play it right now because I never got the Early Access key to get it on Steam.
I believe that this is some fluke on your end because I have done all I can to try to support this game and your company. I feel like I have been cheated by you guys and don't really feel great about it.
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