hi there, bought the basic game, had 3 emails off yourselves (account creation, order confirmation and order receipt)but nothing to tell me how to download the game? any help on this would be greatly appreciated.Order #6853
@colesharlin You will receive your key via email when we hit Early Access in a few weeks. @Oups35450 & @Naddox I am sorry, exclusive Beta sign-in has been closed a while ago.
SInce this is somewhat related (I hope), for the last 36 hours can only see my purchase status as: "Order #xxxx was placed on August 17, 2016 and is currently Processing." Does "processing" mean "you'll get a key by email when we're ready", or does it mean "our system is hanging a bit, we took the money already but not sure what to do next"? This would be a question for your Sales, but there is no contact email or guide for any problems with Sales and Payments (hint!).
Answers
Btw, The Beta version is not anymore in the shop, How do we get access to the Beta version ?
Thanks again,
David
@Oups35450 & @Naddox I am sorry, exclusive Beta sign-in has been closed a while ago.
So you are saying we can't get the game now and have to wait "few weeks" ??!!
I bought it to play this week
Why players are already playing ?
It's a quickstarter with anticipated play !
Also it is writted in your FAQ that the key is provided in couple of "hours"