No Beta Key or Download Link

DevinDevin Posts: 9Common Beta Backer
Hi,

I ordered the game earlier this week, on July 23rd. I've yet to receive a Beta key or a download link to activate the product.

My order number is #5435.

Please advise.
«134567

Comments

  • DocMcJansenDocMcJansen Posts: 5Common Beta Backer, Customer
    Hi there...

    Just bought the beta about 1 h ago...when can I expect the key? Would be nice to know...thought you get it immediately when you buy it...
  • DocMcJansenDocMcJansen Posts: 5Common Beta Backer, Customer
    Anyone a support emailadress? can't find one...
  • ROCKFISH_UweROCKFISH_Uwe HamburgPosts: 101Administrator
    We are sending out keys every 2 hours now. You should get your key shortly.

    Sorry for the inconvenience and thanks for supporting EVERSPACE
  • DocMcJansenDocMcJansen Posts: 5Common Beta Backer, Customer
    Ah okay..thanks for the answer....
  • MytoysMytoys Posts: 1Common Beta Backer, Customer
    Hi.
    I bought a Beta Key 9 hours ago and did not receive a key or a downloadlink.
  • abrigedonabrigedon Posts: 2Customer
    Hi I just purchased the beta pack for Everspace. I'm sorry if I'm being impatient but does anyone know how long you usually have to wait to get the key sent to you? Thanks in advance!
  • CoenheartCoenheart Posts: 1Common Beta Backer, Customer
    Received my completed order confirmation about 3 hours ago and still no key. Order# 5786. Thanks and sorry for the bother, just excited to play!
  • BLooDGoD88BLooDGoD88 Posts: 3Common Beta Backer, Customer
    I am still waiting, too... Order #5781
  • RoflhausRoflhaus Posts: 4Common Beta Backer, Customer
    Bought the beta to play tonight, but based on the number of people who are still waiting on keys, looks like a big disappointment. Any idea if we are getting our keys soon?

    Order #5793
  • BLooDGoD88BLooDGoD88 Posts: 3Common Beta Backer, Customer
    I like to play today ... the devs are sleeping :#
  • HydishHydish Posts: 1Common Beta Backer, Customer
    I have the same question
  • mattiasmattias Posts: 1Common Beta Backer, Customer
    Also waiting for key was hoping to play tonight :)
    order 5767
  • BLooDGoD88BLooDGoD88 Posts: 3Common Beta Backer, Customer
    the developers are awake ... hello Andi ... hello Uwe
  • MaheekrMaheekr Posts: 26Common Beta Backer, Customer
    edited July 2016
    I got the key in the ADS section of gmail.
  • Phiro87Phiro87 Posts: 4Common Beta Backer, Customer
    I bought a beta key but i can't find the download link of the game.
    I checked my emails - and i only got the info that my order is complete.
    Can yome1 tell me what i need to do to get the game when my order is complete?
    Thanks.
  • EduardEduard Posts: 1Common Beta Backer, Customer
    same boat... order completed but no email with beta key or download link. This should be a Steam key? also didn´t find anything usable in faq..

    anyone can help?
  • Phiro87Phiro87 Posts: 4Common Beta Backer, Customer
    It's really annoying. You get zero information after you complete the order.
    And then you get a mail with "Order complete".
    How can it be complete if i dont even have the product i bought?
  • MaternoMaterno Posts: 5Common Beta Backer, Customer
    Same goes for me. How do I get the key?
  • ROCKFISH_UweROCKFISH_Uwe HamburgPosts: 101Administrator
    I'm on it, guys. Just collecting the next load here.
  • GazwarkeGazwarke Posts: 3Common Beta Backer, Customer
    be patient . arrives pretty soon after completing payment.
  • TheresaTheresa Posts: 5Kickstarter Beta Backer, Space Dog
    edited July 2016
    I am a beta backer paid up in March, how do i get it i havent received any email recently.

    I have paid for the game and i don't have it and there is no information on how to contact except through the forums

    Actually March was the last email i got, I paid back in August last year
  • ES_912ES_912 Posts: 2Kickstarter Backer, Space Cat
    Same here order #5903
  • ES_3987ES_3987 Posts: 1Kickstarter Backer, Space Cat, Collector Beta Backer
    Still waiting for my key, super excited to try the game :)
  • SledgehammerSledgehammer Posts: 1Common Beta Backer, Customer
    Hi, already waiting a few hours, cant see i got the download link or beta key...I ordered early this afternoon, but curious when i will get the key/download link?
  • ROCKFISH_AndiROCKFISH_Andi Posts: 994Moderator
    @Theresa @Phiro87 @Eduard @Materno - Sorry you did not receive your keys! Would you write a pm to @ROCKFISH_Uwe or @ROCKFISH_Michael, I'm sure they can help you out, they should have a list of orders/keys at hand.
  • MaternoMaterno Posts: 5Common Beta Backer, Customer
    I PM'ed them. Hopefully they can help out.
  • MaternoMaterno Posts: 5Common Beta Backer, Customer
    @ROCKFISH_Andi

    Still nothing :(
    Can you help out somehow?
  • chrislacher79chrislacher79 Posts: 1Common Backer, Common Beta Backer, Customer
    Hey guys! Never received my keys. #5958
  • Massageweingartner@gmx.at[email protected] Posts: 2Common Beta Backer, Customer
    Me to i dont have my key to play can you send me please i am really exited to play
  • Massageweingartner@gmx.at[email protected] Posts: 2Common Beta Backer, Customer
    My ordernummer is 5966 no key until now
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